Data Protection — Effective for All beatjili Players
Privacy Policy — How beatjili Protects Your Personal Data
At beatjili, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and the rights you hold over your information as a player based in Bangladesh.
NOTICE: By creating an account on beatjili, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use beatjili.
beatjili ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of every player who uses our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. We take data protection seriously and have implemented robust technical and organisational measures to safeguard your information at every stage of its lifecycle.
This policy applies to all personal data processed in connection with your use of beatjili, including account registration, deposits and withdrawals via bKash, Nagad, Rocket, or Upay, gameplay activity, customer support interactions, and your browsing behaviour on the Platform. It covers data collected through our website, mobile-optimised interface, and any associated communications.
256-Bit SSL Encryption
Every connection to beatjili is secured with 256-bit SSL/TLS encryption, ensuring that all personal data, financial transactions, and session activity transmitted between your device and our servers is protected from interception.
No Unauthorised Data Sharing
beatjili does not sell, rent, or trade your personal data to third-party marketing organisations. Data is shared only with essential service partners (payment processors, game studios) and only to the extent necessary to deliver our services to you.
Minimal Data Collection
We collect only the personal data that is strictly necessary to operate a safe, compliant, and enjoyable platform. We do not collect data about your activities outside of beatjili, and we do not build commercial behavioural profiles for resale.
Your Rights, Respected
You have the right to access, correct, or request deletion of your personal data at any time. You may also object to certain types of processing or request data portability. See the "Your Privacy Rights" section below for full details on how to exercise these rights.
Mobile Payment Privacy
When you transact via bKash, Nagad, Rocket, or Upay, payment processing is handled directly by those providers under their own privacy policies. beatjili receives only a transaction confirmation and the registered mobile number — we do not have access to your mobile wallet PIN or account password.
Defined Retention Periods
beatjili retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, comply with legal obligations, and resolve disputes. Once the applicable retention period expires, data is securely deleted or anonymised.
Clause 1
Information We Collect
beatjili collects personal data from you through a number of different means: directly from you when you register an account or interact with the Platform, automatically as you use the Platform, and from third parties such as payment providers in connection with your transactions. The categories of personal data we collect are described in detail below.
1.1 Registration Data
When you create an account on beatjili, we collect the following information:
- Full legal name
- Date of birth (used for age verification — players must be 18 or older)
- Residential address (including division, district, and postal code within Bangladesh)
- Email address
- Mobile phone number (typically associated with your bKash, Nagad, Rocket, or Upay account)
- Username and encrypted password (passwords are never stored in plain text)
1.2 Identity Verification (KYC) Data
To comply with our Know Your Customer obligations and to process withdrawals, we may require copies of:
- National Identity Card (NID), passport, or driving licence
- A selfie or live photo for facial verification purposes
- Proof of payment method (e.g., confirmation of bKash or Nagad registration in your name)
- Source-of-funds documentation in cases involving enhanced due diligence
1.3 Financial and Transaction Data
In connection with deposits and withdrawals, we collect and retain:
- Transaction amounts in Bangladeshi Taka (৳)
- Payment method used (bKash, Nagad, Rocket, Upay)
- Transaction reference numbers and timestamps
- Wallet balance history and wagering records
We do not collect or store your full mobile banking PIN, OTP codes, or any credential that would allow us to initiate transactions on your behalf.
1.4 Gameplay and Betting Data
As part of operating the Platform and ensuring fair play, we automatically record:
- Games played, bet amounts, game outcomes, and session duration
- Sports betting selections, odds accepted, and settlement results
- Bonus usage, wagering progress, and promotion participation
- Responsible Gaming tool usage (e.g., deposit limit activations, self-exclusion requests)
1.5 Technical and Device Data
We automatically collect certain technical data each time you access the Platform:
- IP address and approximate geographic location (city/division level)
- Device type, operating system, and browser version
- Mobile network carrier (e.g., Grameenphone, Robi, Banglalink, Teletalk)
- Session duration, pages visited, and navigation path within the Platform
- Referral source (where applicable)
1.6 Customer Support Data
When you contact our support team at support@beatjili, we retain a record of the correspondence, including the nature of your query, the information you provide, and the resolution outcome. This is necessary to maintain service quality and to handle any escalated disputes.
| Data Category | Examples | Legal Basis for Processing |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Contract performance; legal obligation (age verification) |
| KYC / Identity Data | NID scan, selfie, address proof | Legal obligation (AML/KYC compliance) |
| Financial Data | Transaction amounts, bKash ref numbers | Contract performance; legal obligation (financial records) |
| Gameplay Data | Bet history, game results, bonus usage | Legitimate interest (fraud prevention, responsible gaming) |
| Technical Data | IP address, device type, session logs | Legitimate interest (security, platform operation) |
| Support Data | Email correspondence, chat logs | Contract performance; legitimate interest (dispute resolution) |
Clause 2
How We Use Your Data
beatjili uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis to do so — either to perform our contract with you, to comply with a legal obligation, to protect a legitimate interest, or (where required) with your consent.
2.1 Account Management and Service Delivery
The primary use of your personal data is to operate your beatjili account and deliver the services you have requested. This includes creating and maintaining your account, verifying your identity, processing deposits and withdrawals, crediting bonuses and winnings to your Wallet, providing access to games and sports betting markets, and communicating with you about your account status.
2.2 Age Verification and Responsible Gaming
beatjili is strictly an 18+ platform. We use your date of birth and KYC documentation to verify that you meet this requirement before activating full account functionality, and on an ongoing basis. We also use gameplay data, transaction patterns, and session information to power our Responsible Gaming tools, including deposit limit monitoring, session time alerts, and self-exclusion enforcement.
2.3 Fraud Prevention and Security
We analyse technical data, transaction records, and gameplay behaviour to detect and prevent fraud, money laundering, multi-accounting, bonus abuse, and other prohibited conduct. This includes automated screening and, where triggers are met, manual review by our compliance team. This processing is in our and our players' legitimate interests and is necessary to maintain the integrity of the Platform.
2.4 Legal and Regulatory Compliance
beatjili retains financial transaction records and KYC documentation for the minimum periods required by applicable anti-money laundering (AML) regulations. We may be required to disclose certain personal data to law enforcement authorities or regulatory bodies upon receipt of a valid legal request. In all such cases we will disclose only what is legally required and will, where permissible, notify the affected player.
2.5 Customer Support
Your support correspondence and account history is used to resolve queries efficiently, to improve our support processes, and to maintain a record of any disputes and their outcomes. Support staff access only the minimum data necessary to resolve your specific query.
2.6 Platform Improvement
Anonymised and aggregated data about how players navigate and use the Platform is used to improve user experience, optimise performance on Bangladesh's 4G/LTE mobile networks, and prioritise new features. This data cannot be linked back to any individual player.
2.7 Marketing Communications
Where you have provided explicit consent at registration or subsequently opted in through your account settings, beatjili may contact you with information about promotions, seasonal offers (such as Pohela Boishakh or Eid special events), and new game releases. You may withdraw your marketing consent at any time by contacting support@beatjili or by updating your account notification preferences. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
beatjili does not use your personal data for automated profiling that produces legal or similarly significant effects without human review. Where automated fraud-detection tools flag an account for review, a member of our compliance team personally assesses the case before any account action is taken.
Clause 3
Cookies & Tracking Technologies
beatjili uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather anonymous analytics about Platform usage. By continuing to use beatjili, you consent to our use of cookies as described in this section.
3.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They enable the website to recognise your device on subsequent visits, remember your preferences, and maintain session continuity. beatjili uses both first-party cookies (set directly by beatjili) and limited third-party cookies (set by our game studio and analytics partners).
3.2 Categories of Cookies We Use
| Cookie Type | Duration | Purpose |
|---|---|---|
| Essential | Session | Maintain your login session, keep your Wallet balance accurate during gameplay, and ensure the Platform functions correctly. These cannot be disabled without breaking core functionality. |
| Functional | 30 days | Remember your language preference (English), display settings, last-visited game, and notification preferences so you do not need to reconfigure them on each visit. |
| Analytical | Up to 12 months | Collect anonymised, aggregated data on Platform usage — pages visited, session duration, game popularity, and navigation paths — to improve Platform performance and user experience. |
| Security | Session | Support fraud detection and account security monitoring, including detection of unusual login locations or device changes that may indicate unauthorised account access. |
3.3 Managing Cookies
You can manage cookie settings through your browser's privacy or settings menu. Disabling essential cookies will prevent you from logging in or using core Platform features. Disabling analytical cookies will not affect your ability to play or transact. For mobile users in Bangladesh accessing beatjili via Chrome, Samsung Internet, or similar mobile browsers, cookie management settings are typically found under Settings → Privacy → Cookies.
Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may set their own cookies within their game iframes embedded on the Platform. These cookies are governed by those studios' own privacy policies. beatjili does not control those cookies and recommends reviewing the relevant studio's privacy documentation for further detail.
Clause 4
Data Sharing & Third Parties
beatjili does not sell or rent your personal data to any third party. We share personal data with third parties only where necessary to deliver our services, fulfil a legal obligation, or protect the security of the Platform. All third parties who process data on our behalf are required to handle it in a manner consistent with this Privacy Policy.
4.1 Payment Processors
To process deposits and withdrawals, beatjili shares the minimum necessary information with the relevant payment service provider (bKash, Nagad, Rocket, or Upay). This typically consists of your registered mobile number and the transaction amount. Payment processors operate under their own regulatory frameworks and privacy policies. beatjili does not have access to your full mobile banking credentials.
4.2 Game Studio Partners
Games on beatjili are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To deliver these games and validate game outcomes, limited session data (such as a session token and your wager amounts) is passed to the relevant studio's servers. Game studios do not receive your personal registration data, KYC documents, or payment method details.
4.3 Legal and Regulatory Disclosure
beatjili may disclose personal data to law enforcement agencies, courts, or regulatory authorities where we are legally required to do so, where we are responding to a valid legal process, or where disclosure is necessary to prevent fraud, money laundering, or another serious criminal offence. We will always seek to minimise the scope of any such disclosure.
4.4 Business Transfers
In the event of a merger, acquisition, or transfer of all or part of beatjili's business, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected players of any such transfer and the new entity will be bound by the same data protection obligations described in this Privacy Policy.
4.5 No Sale of Data
beatjili strictly prohibits the sale, rental, or commercial licensing of player personal data to marketing agencies, data brokers, or any other commercial third parties. Your personal information is not a product.
Clause 5
Data Retention & Storage
beatjili retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory obligations, or to resolve disputes and enforce our agreements. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Contractual obligation; AML record-keeping requirements |
| KYC / identity documents | Duration of account + 5 years | Anti-money laundering and age verification compliance |
| Financial transaction records | 7 years | Financial record-keeping obligations |
| Gameplay and betting history | 3 years from last activity | Dispute resolution; responsible gaming monitoring |
| Customer support correspondence | 3 years | Dispute resolution; service quality assurance |
| Session and device logs | 12 months | Security monitoring; fraud detection |
| Marketing preferences | Until consent withdrawn | Consent-based — deleted on opt-out |
5.1 Storage Location
Your data is stored on secure servers. beatjili takes all reasonable steps to ensure that personal data is processed and stored with appropriate technical and organisational security measures in place, regardless of the server location.
5.2 Deletion and Anonymisation
Once the applicable retention period has elapsed and there is no outstanding legal obligation requiring us to retain the data, beatjili will either permanently delete the data or anonymise it such that it can no longer be linked to any individual player. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.
Clause 6
Your Privacy Rights
As a player on beatjili, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, contact us at support@beatjili with the subject line "Privacy Rights Request". We will respond within a reasonable timeframe and in all cases within 30 days of receiving your request.
Right of Access
You have the right to request a copy of the personal data beatjili holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared. We will provide this information in a structured, commonly used format.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. For example, if your registered address changes following a move within Bangladesh, you may update it directly in your account settings or by contacting support.
Right to Erasure ("Right to Be Forgotten")
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent (and no other legal basis applies), or where processing is unlawful. Note that this right is subject to our legal obligations — we cannot delete financial records or KYC data that we are required to retain under AML regulations.
Right to Restriction of Processing
You have the right to request that we restrict (i.e., pause but not delete) the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing and we are considering your objection.
Right to Data Portability
Where processing is based on your consent or on contract performance and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted directly to another organisation where technically feasible.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on our legitimate interests — for example, marketing communications or analytical profiling. Where you object to marketing, we will cease that processing immediately. For other legitimate-interest processing, we will assess whether our interests are overridden by your rights.
Right to Withdraw Consent
Where processing is based solely on your consent (for example, receiving promotional emails about Eid offers or BPL cricket betting promotions), you may withdraw that consent at any time by updating your notification preferences in account settings or by emailing support@beatjili. Withdrawal of consent does not affect the lawfulness of prior processing.
To protect your privacy, all rights requests are subject to identity verification before we process them. We may ask you to confirm your registered mobile number or provide a copy of your NID to confirm that the request is genuinely made by the account holder. We will never charge a fee for handling a privacy rights request unless the request is manifestly unfounded or excessive.
Clause 7
Security Measures
beatjili implements a layered set of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include the following:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and beatjili servers is encrypted in transit using industry-standard SSL/TLS protocols. This applies to all Platform interactions, including login, gameplay, deposits, and withdrawals.
- Encrypted Password Storage: Account passwords are hashed using a strong, salted cryptographic algorithm before storage. beatjili staff cannot retrieve your plain-text password under any circumstances.
- Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their beatjili accounts. When enabled, login requires both your password and a one-time code sent to your registered mobile number via SMS.
- Access Controls: Access to personal data within beatjili's internal systems is restricted on a strict need-to-know basis. Only authorised personnel — such as compliance officers handling KYC reviews, and support agents responding to your queries — are granted access to identifiable player data.
- Intrusion Detection: Our platform infrastructure is monitored continuously for unusual activity patterns, attempted intrusions, and potential data breaches. Automated alerts trigger manual security review when anomalies are detected.
- Regular Security Audits: beatjili conducts regular security reviews of its Platform and internal data handling procedures to identify and remediate vulnerabilities.
In the event of a data breach that poses a risk to your rights or freedoms, beatjili will notify affected players promptly and take immediate steps to contain the breach, assess its scope, and prevent recurrence. We will also report to the relevant authorities as required by applicable law. If you suspect that your beatjili account has been compromised, contact support@beatjili immediately.
Clause 8
Contact & Data Queries
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how beatjili handles your personal data, please contact our support team using the details below. All privacy-related correspondence is handled by our dedicated compliance and data protection team.
Email: support@beatjili
(Plain text — not a clickable link. Please copy and paste into your email client.)
Response time: We aim to acknowledge all privacy-related queries within 24 hours Bangladesh Standard Time (BST, UTC+6) and to provide a full response within 30 days of receiving a valid, verified request.
Language of correspondence: All privacy requests and responses are handled in English, consistent with the language of this Platform.
8.1 Changes to This Privacy Policy
beatjili reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data handling practices, or new Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, notify you directly via your registered email address. Your continued use of beatjili following such notification constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should cease using the Platform and may request account closure by contacting support@beatjili.
8.2 Minor Players
beatjili is strictly an 18+ platform. We do not knowingly collect or process personal data relating to individuals under the age of 18. If we become aware that personal data has been collected from a person under 18 without appropriate parental consent, we will delete that data immediately and close the associated account. If you believe a minor has registered on beatjili, please notify us immediately at support@beatjili.
8.3 Links to Third-Party Sites
beatjili does not include links to third-party websites in its general content. Where game studio branding or payment provider references appear on the Platform, those third parties operate under their own privacy policies. beatjili is not responsible for the data practices of third-party organisations.
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